# WiFi Support

Smart Support Service – We’ll keep your IT Network up and running, always, everywhere!

## Fixed Support Costs

Our simple pay per device model, you just choose the service that suits your needs – SELECT, PREMIUM or PINNACLE

## Our Services include:

### Select

What's included:

- 8 x 5 Helpdesk
- Support Portal for creation of cases
- Escalation and resolution handling with Vendor
- Execution of Software Updates

### Premium

What's included:

- Everything from SELECT plus:
- RMA handling with vendor
- MACs
- Proactive Remote monitoring of network

### Pinnacle

What's included:

- Everything from SELECT + PREMIUM plus:
- Asset Tracking and Analytics
- Availability and Capacity monitoring
- Annual Onsite RF Health Check

#### Find Out More

### We fix any WiFi problem you're experiencing! Imagine life with perfect WiFi

###### BOOK A SURVEY

### Our Certifications & Partners include:

### What Our Clients Say:

### [Major Richard Carney MBE](/content/reviews/major-richard-carney-mbe/index.html)

Smart Wireless has provided a complete solution that we can now build on with confidence. In the first week of our trial, we were able to double our mailing list and have seen an influx of customers at the Millstone Hare.

### [David R](/content/reviews/david-r/index.html)

We have put the WIFI live and our engineer commented on how good your installation work was, he particularly liked the clear labelling and the information in your report allowing him to preconfigure the APs.

### [Michael Duke, IT Manager](/content/reviews/michael-duke-it-manager/index.html)

It’s great to finally have fast Wi-Fi coverage in every warehouse aisle

## Contact Us

We fix any WiFi problem you’re experiencing! – ‘Imagine life with perfect WiFi

### Call Us Now:

0345 3 822 866

### Email Us:

[sales@smartltd.com](mailto:sales@smartltd.com)